2020 Cilt 39 Sayı 1
Permanent URI for this collectionhttps://hdl.handle.net/11452/20673
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Browsing by Author "Yılmaz, Yavuz"
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Item The role of job descriptions in the relationship between organizational citizenship behavior and organizational commitment(Bursa Uludağ Üniversitesi, 2020) Yılmaz, YavuzThe purpose of this paper is to investigate the mediating effect of job descriptions on the relationships between organizational commitment and organizational citizenship behavior in Banking Sector. Data was gathered from 162 employees of a public bank. Descriptive statistics were reported, followed by factor analysis, reliability analysis, Pearson correlation and hypotheses testing using hierarchical multiple regression. The affective commitment was found to be significantly related to organizational citizenship behavior, and affective commitment was found to be significantly associated with job descriptions. Thus, the results clearly show that job descriptions partially mediate the relationship between affective commitment and organizational citizenship behavior. Theoretical and practical implications of these findings as well as interesting avenues for future research are discussed. The paper contributes to the existing pool of knowledge on the relationships between organizational commitment, job descriptions, and organizational citizenship behavior. The mediating role in relationships between organizational commitment and organizational citizenship behavior were tested, so as to provide a wider and more comprehensive understanding of the factors that affect organizations and employees.